TERMS & CONDITIONS

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1. INTRODUCTION

These Terms & Conditions govern your use of the BITLUX Watches website and all purchases, applications, services, and transactions made with BITLUX Watches (“Company”, “we”, “us”, or “our”).

By accessing our website or purchasing from us, you agree to be legally bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, you must not use our website or services.

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2. ELIGIBILITY

By using our website and services, you confirm that:

• You are at least 18 years old;

• You are legally capable of entering into binding contracts;

• All information provided by you is accurate, complete, and truthful.

We reserve the right to refuse service, suspend accounts, or cancel applications where false, misleading, or unverifiable information is supplied.

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3. PRODUCTS & SERVICES

All products displayed on our website are subject to availability.

We reserve the right to:

• Withdraw products without notice;

• Amend pricing at any time;

• Refuse or cancel any order;

• Limit quantities purchased.

Product images are for illustrative purposes only and may differ slightly from the final product.

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4. PRICING & CRYPTOCURRENCY PAYMENTS

All prices displayed on our website are subject to change without prior notice.

BITLUX Watches exclusively accepts cryptocurrency payments for all products and services.

Accepted cryptocurrencies and wallet instructions will be provided during the checkout or payment process.

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By submitting payment, you acknowledge and agree that:

• Cryptocurrency transactions are irreversible once confirmed on the blockchain;

• You are solely responsible for ensuring the correct wallet address and payment amount are used;

• Network fees (“gas fees”) and blockchain confirmation times are outside of our control;

• Payments sent to an incorrect wallet address cannot be recovered by BITLUX Watches.

For security, fraud prevention, and compliance purposes:

• Payments must be made directly by the purchaser or verified applicant;

• Third-party payments may be rejected or refunded where possible;

• Additional identity verification may be requested prior to order approval.

Orders will only be processed once the required blockchain confirmations have been successfully completed.

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We reserve the right to:

• Refuse transactions suspected of fraud or money laundering;

• Cancel unpaid or underpaid orders;

• Request enhanced verification documentation where necessary.

All cryptocurrency exchange rate conversions are determined at the time payment is requested and may vary due to market volatility.

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5. OPEN BANKING & VERIFICATION

Where applicable, payments may be processed via Open Banking providers regulated by the Financial Conduct Authority (FCA).

By proceeding with payment, you consent to identity and payment verification checks being carried out.

Failure to successfully complete verification procedures may result in:

• Delayed processing;

• Order cancellation;

• Membership refusal;

• Refund processing.

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6. DELIVERY

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

• Courier services;

• Customs clearance;

• Weather conditions;

• Events outside our reasonable control.

Risk in the products passes to you upon confirmed delivery.

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7. RETURNS & REFUNDS

Due to the nature of luxury and high-value products, all sales may be subject to inspection and verification before refunds are approved.

Refunds may be refused where:

• Products have been worn, altered, damaged, or modified;

• Security seals or authenticity tags have been removed;

• Fraudulent claims are suspected.

Approved refunds will be issued to the original payment method only.

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8. AUTHENTICITY

We take reasonable steps to ensure all products supplied are authentic and accurately described.

Any manufacturer warranties remain subject to the manufacturer’s own terms and conditions.

9. INTELLECTUAL PROPERTY

All website content including logos, branding, graphics, images, videos, text, and designs remain the intellectual property of BITLUX Watches.

You may not reproduce, distribute, modify, or commercially exploit any material without prior written consent.

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10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential losses;

• We do not guarantee uninterrupted access to the website;

• Our total liability shall not exceed the amount paid for the product or service purchased.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence.

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11. FRAUD PREVENTION

We reserve the right to:

• Request identification documents;

• Verify billing and delivery addresses;

• Conduct enhanced due diligence checks;

• Cancel transactions deemed high-risk.

Any abusive, threatening, fraudulent, or suspicious activity may result in:

• Permanent refusal of service;

• Reporting to relevant authorities;

• Cancellation of memberships or orders.

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12. PRIVACY

Your personal information will be processed in accordance with our Privacy Policy.

We may retain certain information where required for:

• Legal compliance;

• Fraud prevention;

• Regulatory obligations;

• Dispute resolution.

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13. CHANGES TO TERMS

We reserve the right to amend these Terms & Conditions at any time without prior notice.

Updated versions will be published on our website and become effective immediately upon publication.

14. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT

For any questions relating to these Terms & Conditions, please contact:

BITLUX Watches
Customer Support Team
Website: www.bitluxwatches.com